Custom Privacy Policy

Privacy Policy

www.naturapetfood.com

As Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti, we attach great importance to the processing and preservation of your personal data in accordance with the Personal Data Protection Law No. 6698 (“Law”). We would like to inform our customers about our purpose and methods of collecting, processing and transferring personal data and your rights arising from the Law accordingly.

Information on the Protection of Personal Data;

1. Methods of collecting personal data

As the data controller, within the framework of our legal obligations arising from the legislation; we collect your personal data verbally, through the website, social media channels, mobile applications and similar means, verbally, in writing or electronically, for the purposes of allowing you to benefit from the services of our brands, informing you about our campaigns with your approval, recording your suggestions and complaints, creating better service standards for you, determining and implementing the commercial and business strategies of Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti.

2. Processing of personal data and purposes of processing

Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti, as the data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels and/or all kinds of channels including but not limited to these; your personal and/or special personal data that we obtain with your consent can be obtained, recorded, stored, stored, changed, updated, periodically checked, rearranged, classified, kept for the period required for the purpose for which they are processed or for the period stipulated in the relevant law, shared/transferred with private-legal entities that Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti works with or with public institutions and organizations that it is legally obliged to and/or relevant 3rd party real persons/legal entities residing in Turkey or abroad, and transferred abroad in case of legal or service-related actual requirements.

Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti We would like to inform you that we may process your personal data for the purposes of enabling our customers to benefit from the services of our brands, informing you about our campaigns with your approval, recording your suggestions and complaints, creating better service standards for you, determining and implementing Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti commercial and business strategies and in any case in accordance with the Personal Data Protection Law No. 6698 and the relevant legislation.

3. Transfer of Personal Data

Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti may only share your personal data in question with our group companies, business partners, customers with whom we have agreements and provide services due to our activities, suppliers, audit companies or public institutions or organizations authorized to request such data due to a legal obligation, including but not limited to other relevant authorities, in order to carry out the Company's activities, to ensure the business relationship between data owners and our customers and/or to hold meetings for this purpose, to provide services, opportunities and facilities and to increase the service quality, provided that sufficient measures are taken within the country based on your explicit consent or within the framework of the security and confidentiality principles specified in the Law, and abroad provided that the necessary security measures are taken.

4. Rights of the Personal Data Owner Listed in Article 11 of the Personal Data Protection Law (“Law”)

Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti will respond to the following requests of the relevant persons:
a) To learn whether Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti processes their personal data and which personal data it processes,
b) To obtain information regarding the purposes of the processing activity,
c) To know the third parties to whom Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti transfers personal data domestically or abroad,
d) To request correction of personal data if it is processed incompletely or incorrectly,
e) To request deletion or destruction of personal data in accordance with the Law,
f) In case of a request for correction, deletion or destruction of personal data; to request notification of the transactions made to the third parties to whom the personal data is transferred,
g) To object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems, and
h) To receive a copy of their personal data.

You can contact us regarding your opinions and questions.
Title: Tropic Pet World and Animal Products Trade Co. Ltd.
Phone: 0850 500 5111
Mersis No: 0859054769900013
Tax Office: AVCILAR
Tax Number: 8590547699
Address: Namık Kemal Mah. Doğan Araslı Boulevard Agora Business Center Logistics Warehouse No:93/145
Mail: info@naturapetfood.com

Privacy and Security
Tropic Pet World and Animal Products Trade Co. Ltd. Online Shop requests some of your personal information (name, age, areas of interest, e-mail, etc.) in order to provide better service to its customers. Tropic Pet World and Animal Products Trade Co. Ltd. This information collected on the servers of Şti Online Shop is used only within the Tropic Pet World and Hay. Products Trade Ltd. Şti Online Shop in periodic campaign studies, in the design of special promotional activities for customer profiles and in customer "classification" studies to prevent the transmission of unwanted e-mails. Tropic Pet World and Hay. Products Trade Ltd. Şti Online Shop does not share the information it collects from membership forms with third parties without the knowledge or instruction of the member in question, does not use it for commercial purposes for any reason other than its activities and does not sell it.

Customer information may only be disclosed to official authorities if this information is requested by official authorities and in cases where it is obliged to make a statement to official authorities in accordance with the provisions of the mandatory legislation in force.

Only the customer can access all the information entered by the customer into the system and only the customer can change this information. It is not possible for anyone else to access and change this information. Your credit card information requested on the payment page will never be transferred to Tropic Pet World and Hay. Products Trade Ltd. Ltd. Şti Online Shop or the servers of the companies that provide services to it. In this way, all payment transactions are made between your bank and your computer via the Tropik Evcil Hayvan Dünyası ve Hay. Ürünleri Tic. Ltd. Şti Online Shop interface.

5. Use of Cookies

Cookies are small text files or information that are saved on your computer or mobile device (such as a smartphone or tablet) when you visit our site.

We use cookies to make our Sites easier to use and to adjust them to your interests and needs. Websites can read and write these cookie files, which help us remember important information about you so that we can recognize you and provide you with a more relevant website (such as remembering your preference settings).

Cookies also help speed up your future actions on our Sites. In addition, we may use cookies to gather statistical information about the use of our Sites in order to understand how visitors use our Sites and to improve the design and usability of our Sites.